Diagnostics electric occurrence faults
Electrical failure analysis
Concerning the electrical occurrences, we carry out the fault diagnostic as follows:
- A first contact with the policyholder is made in order to collect the early information and documents;
- Our provider is appointed to carry out the technical analysis of the loss; the on-site inspections are performed through examinations and instrumental tests with specific equipment;
- The technical report of analysis (or of any information concerning the direct repair through affiliated partners) is collected by our in-house experts and the loss adjusting procedures are applied, according to the policy provisions.
When possible, the on-site repair is carried out; otherwise, if the repair is not the most economical option, a replacement of the damaged parts is suggested